Have a look to this report:

Research Report Country Report INTERACT RR2014/05 The integration of migrants in Italy: an overview of policy instruments and actors by Elena Caneva from the Department of social and political studies, University of Milan

Seems Umbria offers higher standards of services: also a web site unfortunately only in Italian. Here an Abstract

 

“Despite the 2008 economic crisis and the increase in emigration flows, immigration to Italy has continued, albeit to a lesser extent than in previous years. In 2013 immigrants stood at 7.4% of the country population. Nevertheless, immigration is still considered a problem, even an emergency: political and public attention is often focused on illegal migration, whereas a well-structured integration policy discourse is nowhere to be seen. This paper offers an insight into this issue, giving an overview on integration policies in Italy: which social actors are involved in the formulation and implementation of these policies, and how the issue is discussed in public and political discourses. Mapping the main policy tools and social actors in migrant integration, the paper highlights how Italian integration policies are mostly concentrated on economic integration, whereas social and cultural policies remain marginal. The paper also shows that a gap between policies and practices may occur, due to failed or absent policies, which is largely compensated for by the intervention of non-state actors.”